An award must be made and the parties notified by
GCA within five business days after a quality arbitration is held. If the award
is to be contested, an appeal must be filed with GCA within two business days
after receipt of the award, on GCA form D in triplicate, duly signed and
notarized and accompanied by the requisite fee. No new claims or counter-claims
may be submitted on appeal.
All appeals are held in New York and the appeal
arbitration panel consisting of five new arbitrators, so excluding the original
three, is selected by GCA. The arbitrators grade and cup the original sample in
the same way as the first panel to reach a decision. Their decision to uphold or
change the original award is final.
The appeal award must be made within five business days
of the sitting and the unsuccessful party must settle the award within seven
calendar days of the date of receipt of the notice of the award.