• Claims


    Risk avoidance 

    It is the duty of the insured and whoever is acting on their behalf to:

    • Take all reasonable measures to avoid or minimize losses recoverable under the insurance.
    • Ensure that all rights against third parties (warehousemen, transporters, port authorities, etc.) are properly preserved and exercised.

    Loss in weight 

    One matter clearly not covered under 'all risks' is loss in weight that does not result from obvious theft or torn bags. Exporters wishing to cover potential weight losses, for example when shipping coffee in bulk, must expressly apply for such cover. Carefully check first whether it would not be better instead to ensure that the correct quantity is always shipped, possibly even with a small excess or tolerance.

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